Healthline and other free helplines

Phone Healthline at any time of the day for free advice and information from a nurse or paramedic about what to do next – 0800 611 116.

A logo graphic for Healthline, featuring the phone number 0800 611 116 and the website www.healthline.govt.nz, with green and blue text and icons.

You can call Healthline for free on 0800 611 116 for qualified health advice, treatment and information about what to do next and when to see a GP (doctor).

Healthline nurses, paramedics and advisors are available 24 hours a day, every day. 

You can choose to speak with a Māori clinician if you’re calling between 8am and 8pm. Interpreters are available to talk to in your language – let them know when you call. 

  • Healthline is free to phone – 0800 611 116.

  • You can choose to speak with a Māori clinician if you’re calling between 8am and 8pm.

    Interpreters are available to talk to in your language – let them know when you call.  Healthline is also accessible to people with hearing, sight or speech impairments through the NZ Relay service.

    If you'd prefer Healthline to call you, you can go to www.healthy.org.nz, click ‘request a call back’, enter a few details, and a nurse or paramedic will call you back.

  • Healthline can answer any of your health questions. Nothing is too big or too small.

    If you or someone you care for is even slightly sick, call Healthline. Getting good advice early can stop a minor illness from getting worse. 

  • ·       1737 Need to talk? Free call or text 24 hours, 7 days to connect with a mental health and addictions counsellor. Phone or text 1737 

    ·       0508 TAUTOKO (82 88 65) Suicide Crisis Helpline

    ·       Alcohol Drug Helpline – 24 hours, 7 days, phone 0800 787 797

    ·       Lifeline – phone 0800 543 354

    ·       Depression Helpline – phone 0800 111 757

    ·       Youthline – phone 0800 376 633 free text 234

    ·       Plunketline – phone 0800 933 922

    ·       Family Violence Information Line – phone 0800 456 450 

    ·       Safe to talk – phone 0800 044 334 or text 4334. Sexual harm helpline 24/7, confidential and free

    ·       Your local mental health crisis team – 0800 948 497