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privacy statement

How Marlborough Primary Health uses and protects your personal information 

The Privacy Act 2020 requires us to tell you about how we handle any personal information we ask you for, in order to provide our services.  

There are four main things to know:

  1. We only collect personal information where this is necessary to provide a service to you – for example, when you use our online enquiry form. 

  2. We store your personal information on a secure cloud platform – an online system that safely stores data (information).

  3. We follow all security practices recommended by the Ministry of Health.
    We protect our data with all reasonable technical and process controls.  

  4. We will only use and share personal information where necessary to carry out the functions for which we collected it, or if required by law. 

  • The Marlborough Primary Health website (this site) does not collect, use or share your personal information. 

    The information you submit via any forms from this website (eg our contact us form) is not stored on this website. Instead, the information is sent by email to a secure Marlborough Primary Health email address.  

    Please refer to the information above, to find out how we use and protect your personal information. 

  • This website is hosted by Squarespace and when you visit this site, we collect information about your visit, such as: 

    • your internet provider (IP address) 

    • your internet browser type 

    • the pages you look at and how long you look at them for 

    • the date and time of your visit.  

    We use Squarespace’s built‑in analytics tools which use cookies (small data files stored on your device) and other tracking tools. We do this to understand how you use the site so we can improve it.

  • You have the right to request access to the information that we hold about you. 

    Please contact us, using the details on this page: https://www.marlboroughpho.org.nz/contact

  • Marlborough Primary Health is committed to protecting your personal information when using artificial intelligence (AI) technologies.

    We mostly use AI to improve some of our office functions and administration.

    In GP clinics and in some of the services we provide ourselves from the Marlborough Community Health Hub, an AI tool might be used to transcribe might be used to transcribe what was spoken and decided in your appointment, to turn it into a draft note for your medical records, that is checked and corrected (if needed) before saving it. This helps us to spend more time listening to you and talking with you, and less time typing up notes during your consultation.

    We do not use or allow AI to collect information about you, or make any decisions for your care.